At Wayfarerwares Travel, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Refunds and Returns Policy below.

Return Eligibility

Customers may request a return within 14 days of receiving their order. To be eligible for a return:

  • The item must be unused and in its original condition
  • The item must be returned in the original packaging
  • Proof of purchase or order confirmation must be provided

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items cannot be returned:

  • Used or damaged products caused by customer misuse
  • Products missing original packaging or accessories
  • Clearance or final sale items, if applicable

Return Process

To initiate a return, please contact our support team within 14 days of delivery at:

Email: [email protected]

Please include your order number, product details, and the reason for the return. Our team will provide return instructions within 2–5 business days.

Refund Policy

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be processed within 7–10 business days after inspection
  • Refunds may be issued through an agreed refund method based on the order arrangement since we operate with Cash on Delivery only

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include photos of the product and packaging so we can resolve the issue quickly.

Exchange Policy

We may offer exchanges for defective or damaged items, subject to product availability. Exchange requests must be submitted within 7 days of receiving the order.

Return Shipping

Customers may be responsible for return shipping costs unless the item received was defective or incorrect. Shipping fees are non-refundable unless otherwise stated.

Order Cancellation

Orders may be canceled within 12 hours of placement. After this period, orders may already be processed for shipment and cannot be canceled.

Processing Time

  • Return request response time: 2–5 business days
  • Return inspection period: 3–7 business days after receiving the item
  • Refund processing period: 7–10 business days after approval

Contact Us

For any questions regarding returns or refunds, contact us at:

Wayfarerwares Travel
Email: [email protected]